What should authentic Batana look and smell like?
Expect a dark reddish-brown colour, a rich or slightly gritty texture and a natural coffee-and-earth aroma. Warm a small amount between your fingers before applying.
How often should I use it?
Many customers build a routine around three or four applications per week. Start with less, watch how your hair responds and adjust the amount or frequency as needed.
Can I use it with braids, wigs, relaxers or colour-treated hair?
Batana is a cosmetic oil that can be used across many routines. Apply lightly around the scalp and lengths, avoid product buildup and follow the care guidance for your specific style or chemical treatment.
How long should I leave it on?
Use it as a pre-wash treatment for around 20 minutes or leave a light amount on overnight. Protect bedding and stop use if irritation occurs.
When should I judge the routine?
Softness and manageability may be noticeable earlier, while visible appearance changes take longer. Use consistent photos and judge the complete routine over the 90-day window where practical.
What if I am not satisfied?
Your first qualifying purchase is covered by the store’s 90-day money-back guarantee. Review the current guarantee terms or contact help@itshairwegrow.store for support.
Is this a medical hair-loss treatment?
No. ItsHairWeGrow products are cosmetic hair and scalp products and are not intended to diagnose, treat, cure or prevent a medical condition. Speak with a qualified clinician about sudden, severe or persistent hair loss.
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